Warranty information and resources

Warranty information and resources

Confidence Built In

When you install a rooftop solar system through Complete Solaria, Inc. d/b/a SunPower you’re backed by industry-leading manufacturer warranties and SunPower’s commitment to quality installation and service.

Service Coverage

Two Years of Worry-Free Support

Enjoy hassle-free service for two years after installation. If something’s not working, we’ll inspect the issue and help coordinate eligible repairs at no cost to you.

Workmanship Warranty

We Stand Behind Our Work

SunPower guarantees the quality of your system’s installation—including waterproof roof penetrations and design-related issues—for ten years.

Production Guarantee

Reliable Performance You Can Count On

Your system is designed to meet your specific energy needs. If it underperforms, we’ll either add panels or compensate for the shortfall.*
Benchmarks include:
• Less than 50% of projected output for 3 consecutive months
• Less than 85% for 18 consecutive months
*Terms apply. See your contract for full details.

Industry-Leading Manufacturer’s Warranty

Top-Tier Products, Backed by Decades of Reliability

We use premium solar panels and microinverters that come with manufacturer warranties lasting up to 25 years.
If there’s a manufacturer-related issue within the first two years, SunPower will handle the claim directly. After two years, we’ll still assist you in the process, though you’ll be responsible for any manufacturer’s claim fees.
*Terms and conditions apply. Please review your personalized agreement for complete warranty details and exclusions.

SunPower Corporation Bankruptcy:
What You Need to Know

We understand many customers have questions about the former SunPower Corporation (“Legacy SunPower”) bankruptcy and what it means for them, their solar panel systems, and the future.


On August 5, 2024, Legacy SunPower Corporation, which included its Blue Raven division and related entities, filed for bankruptcy. Complete Solaria, Inc d/b/a SunPower, which we now call SunPower, purchased certain assets of Legacy SunPower in a transaction that closed on September 30, 2024.


We are proud to announce that Complete Solar is now SunPower!


This integration unites the strengths and expertise of these organizations, creating a more innovative, comprehensive solar energy provider. Together, as we transition, we will be positioned to deliver better solutions, expanded expertise, and unparallelled value to our customers.


We are committed to providing the high-quality service and support you expect.


If you need service on your solar panel system, please click the Request Support button below and fill out the form. Our team of solar experts will be in contact with you as soon as possible.

Warranty Support Based on Your Installation Date


If your system was installed and energized by Blue Raven Solar or Complete Solar, the warranties in your installation agreement are still valid. SunPower Solar Experts are ready to help troubleshoot and service your system. Please fill out the form to submit a claim and request service.

If your system was installed and energized by Complete Solar or Blue Raven Solar or its affiliates, the warranties provided at the time of signing remain valid.

Our teams are available to assist with troubleshooting and servicing your solar panel system or battery installation. Please review the following manufacturers' warranties, partner details, and contact information listed below. To submit a claim or request service, click here to fill out the form.

Our purchase of select SunPower Corporation assets did not include taking any interest in customer PPAs, leases, or in any solar systems, batteries, or other equipment that was installed prior to the acquisition date – September 30, 2024.

If you need service or have questions regarding any solar systems, batteries, or other items that were installed on or before September 30, 2024:

For customers who purchased their products by paying in cash or through a loan, please contact your lender.

For customers with leases or PPAs, reach out to your financier or SunStrong Management at (833) 514-1858.

*Please reference your Home Improvement Contract or Installation Agreement for specific manufacturers of the components of your system.

Warranty Support Based on Your Installation Date


If your system was installed and energized by Blue Raven Solar or Complete Solar, the warranties in your installation agreement are still valid. SunPower Solar Experts are ready to help troubleshoot and service your system. Please fill out the form to submit a claim and request service.

If your system was installed and energized by Complete Solar or Blue Raven Solar or its affiliates, the warranties provided at the time of signing remain valid.

Our teams are available to assist with troubleshooting and servicing your solar panel system or battery installation. Please review the following manufacturers' warranties, partner details, and contact information listed below. To submit a claim or request service, click here to fill out the form.

Our purchase of select SunPower Corporation assets did not include taking any interest in customer PPAs, leases, or in any solar systems, batteries, or other equipment that was installed prior to the acquisition date – September 30, 2024.

If you need service or have questions regarding any solar systems, batteries, or other items that were installed on or before September 30, 2024:

For customers who purchased their products by paying in cash or through a loan, please contact your lender.

For customers with leases or PPAs, reach out to your financier or SunStrong Management at (833) 514-1858.

*Please reference your Home Improvement Contract or Installation Agreement for specific manufacturers of the components of your system.

Warranty Support Based on Your Installation Date


If your system was installed and energized by Blue Raven Solar or Complete Solar, the warranties in your installation agreement are still valid. SunPower Solar Experts are ready to help troubleshoot and service your system. Please fill out the form to submit a claim and request service.

If your system was installed and energized by Complete Solar or Blue Raven Solar or its affiliates, the warranties provided at the time of signing remain valid.

Our teams are available to assist with troubleshooting and servicing your solar panel system or battery installation. Please review the following manufacturers' warranties, partner details, and contact information listed below. To submit a claim or request service, click here to fill out the form.

Our purchase of select SunPower Corporation assets did not include taking any interest in customer PPAs, leases, or in any solar systems, batteries, or other equipment that was installed prior to the acquisition date – September 30, 2024.

If you need service or have questions regarding any solar systems, batteries, or other items that were installed on or before September 30, 2024:

For customers who purchased their products by paying in cash or through a loan, please contact your lender.

For customers with leases or PPAs, reach out to your financier or SunStrong Management at (833) 514-1858.

*Please reference your Home Improvement Contract or Installation Agreement for specific manufacturers of the components of your system.

Equipment Warranties by Manufacturer

SunPower installs solar systems made by leading manufacturers. Warranty support is still available directly through them:

EquipmentWarranty HolderDetailsContact Info

Aurora PVI Models

Fimer

Fimer will honor the terms of the product warranty for the Aurora PVI model units used and ensure product availability to service warranty claims at this time.

www.fimer.com (877)-261-1374

Enphase Microinverter Warranty

Enphase

Enphase Energy will continue to honor the terms of the product warranty for Enphase microinverters used and ensure product availability to service warranty claims as well as support expansion of systems at this time.

spwrquery@enphaseenergy.com (510) 945-6752

Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius)

Fronius

Fronius will honor the terms of the product warranty for Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius) and its power stages, which are used and ensure product availability to service warranty claims as per the terms outlined in the Fronius terms of warranty at this time.

pv-support-usa@fronius.com (877) 376-6487

Qcells’ Panel

Qcells

Qcells’ product and performance warranty is tied to the serial number and will continue to apply at this time.

www.qpartnerus.com na.support@qcells.com (888) 249-7750

REC420AA Pure-R Solar Panels

REC Solar

REC Solar Pte LTD will honor the terms of the product warranty for the REC420AA Pure-R solar panels used in solar systems to service accepted warranty claims at this time.

www.recgroup.com (877) 785-8055

Waaree Solar Panels

Waaree Solar

Waaree will honor the terms of the product warranty. You can create a claim by contacting Waaree. You'll need to provide information such as your name, address, installer details, invoice copy, module serial numbers, module type, purchase order, and installation agreement.

waaree@waaree.com 1-800-212-1321

Equipment

Aurora PVI Models

Warranty Holder

Fimer

Details

Fimer will honor the terms of the product warranty for the Aurora PVI model units used and ensure product availability to service warranty claims at this time.

Contact Info

www.fimer.com (877)-261-1374

Equipment

Enphase Microinverter Warranty

Warranty Holder

Enphase

Details

Enphase Energy will continue to honor the terms of the product warranty for Enphase microinverters used and ensure product availability to service warranty claims as well as support expansion of systems at this time.

Contact Info

spwrquery@enphaseenergy.com (510) 945-6752

Equipment

Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius)

Warranty Holder

Fronius

Details

Fronius will honor the terms of the product warranty for Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius) and its power stages, which are used and ensure product availability to service warranty claims as per the terms outlined in the Fronius terms of warranty at this time.

Contact Info

pv-support-usa@fronius.com (877) 376-6487

Equipment

Qcells’ Panel

Warranty Holder

Qcells

Details

Qcells’ product and performance warranty is tied to the serial number and will continue to apply at this time.

Contact Info

www.qpartnerus.com na.support@qcells.com (888) 249-7750

Equipment

REC420AA Pure-R Solar Panels

Warranty Holder

REC Solar

Details

REC Solar Pte LTD will honor the terms of the product warranty for the REC420AA Pure-R solar panels used in solar systems to service accepted warranty claims at this time.

Contact Info

www.recgroup.com (877) 785-8055

Equipment

Waaree Solar Panels

Warranty Holder

Waaree Solar

Details

Waaree will honor the terms of the product warranty. You can create a claim by contacting Waaree. You'll need to provide information such as your name, address, installer details, invoice copy, module serial numbers, module type, purchase order, and installation agreement.

Contact Info

waaree@waaree.com 1-800-212-1321

Equipment Warranties by Manufacturer

SunPower installs solar systems made by leading manufacturers. Warranty support is still available directly through them:

EquipmentWarranty HolderDetailsContact Info

Aurora PVI Models

Fimer

Fimer will honor the terms of the product warranty for the Aurora PVI model units used and ensure product availability to service warranty claims at this time.

www.fimer.com (877)-261-1374

Enphase Microinverter Warranty

Enphase

Enphase Energy will continue to honor the terms of the product warranty for Enphase microinverters used and ensure product availability to service warranty claims as well as support expansion of systems at this time.

spwrquery@enphaseenergy.com (510) 945-6752

Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius)

Fronius

Fronius will honor the terms of the product warranty for Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius) and its power stages, which are used and ensure product availability to service warranty claims as per the terms outlined in the Fronius terms of warranty at this time.

pv-support-usa@fronius.com (877) 376-6487

Qcells’ Panel

Qcells

Qcells’ product and performance warranty is tied to the serial number and will continue to apply at this time.

www.qpartnerus.com na.support@qcells.com (888) 249-7750

REC420AA Pure-R Solar Panels

REC Solar

REC Solar Pte LTD will honor the terms of the product warranty for the REC420AA Pure-R solar panels used in solar systems to service accepted warranty claims at this time.

www.recgroup.com (877) 785-8055

Waaree Solar Panels

Waaree Solar

Waaree will honor the terms of the product warranty. You can create a claim by contacting Waaree. You'll need to provide information such as your name, address, installer details, invoice copy, module serial numbers, module type, purchase order, and installation agreement.

waaree@waaree.com 1-800-212-1321

Equipment

Aurora PVI Models

Warranty Holder

Fimer

Details

Fimer will honor the terms of the product warranty for the Aurora PVI model units used and ensure product availability to service warranty claims at this time.

Contact Info

www.fimer.com (877)-261-1374

Equipment

Enphase Microinverter Warranty

Warranty Holder

Enphase

Details

Enphase Energy will continue to honor the terms of the product warranty for Enphase microinverters used and ensure product availability to service warranty claims as well as support expansion of systems at this time.

Contact Info

spwrquery@enphaseenergy.com (510) 945-6752

Equipment

Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius)

Warranty Holder

Fronius

Details

Fronius will honor the terms of the product warranty for Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius) and its power stages, which are used and ensure product availability to service warranty claims as per the terms outlined in the Fronius terms of warranty at this time.

Contact Info

pv-support-usa@fronius.com (877) 376-6487

Equipment

Qcells’ Panel

Warranty Holder

Qcells

Details

Qcells’ product and performance warranty is tied to the serial number and will continue to apply at this time.

Contact Info

www.qpartnerus.com na.support@qcells.com (888) 249-7750

Equipment

REC420AA Pure-R Solar Panels

Warranty Holder

REC Solar

Details

REC Solar Pte LTD will honor the terms of the product warranty for the REC420AA Pure-R solar panels used in solar systems to service accepted warranty claims at this time.

Contact Info

www.recgroup.com (877) 785-8055

Equipment

Waaree Solar Panels

Warranty Holder

Waaree Solar

Details

Waaree will honor the terms of the product warranty. You can create a claim by contacting Waaree. You'll need to provide information such as your name, address, installer details, invoice copy, module serial numbers, module type, purchase order, and installation agreement.

Contact Info

waaree@waaree.com 1-800-212-1321

Equipment Warranties by Manufacturer

SunPower installs solar systems made by leading manufacturers. Warranty support is still available directly through them:

EquipmentWarranty HolderDetailsContact Info

Aurora PVI Models

Fimer

Fimer will honor the terms of the product warranty for the Aurora PVI model units used and ensure product availability to service warranty claims at this time.

www.fimer.com (877)-261-1374

Enphase Microinverter Warranty

Enphase

Enphase Energy will continue to honor the terms of the product warranty for Enphase microinverters used and ensure product availability to service warranty claims as well as support expansion of systems at this time.

spwrquery@enphaseenergy.com (510) 945-6752

Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius)

Fronius

Fronius will honor the terms of the product warranty for Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius) and its power stages, which are used and ensure product availability to service warranty claims as per the terms outlined in the Fronius terms of warranty at this time.

pv-support-usa@fronius.com (877) 376-6487

Qcells’ Panel

Qcells

Qcells’ product and performance warranty is tied to the serial number and will continue to apply at this time.

www.qpartnerus.com na.support@qcells.com (888) 249-7750

REC420AA Pure-R Solar Panels

REC Solar

REC Solar Pte LTD will honor the terms of the product warranty for the REC420AA Pure-R solar panels used in solar systems to service accepted warranty claims at this time.

www.recgroup.com (877) 785-8055

Waaree Solar Panels

Waaree Solar

Waaree will honor the terms of the product warranty. You can create a claim by contacting Waaree. You'll need to provide information such as your name, address, installer details, invoice copy, module serial numbers, module type, purchase order, and installation agreement.

waaree@waaree.com 1-800-212-1321

Equipment

Aurora PVI Models

Warranty Holder

Fimer

Details

Fimer will honor the terms of the product warranty for the Aurora PVI model units used and ensure product availability to service warranty claims at this time.

Contact Info

www.fimer.com (877)-261-1374

Equipment

Enphase Microinverter Warranty

Warranty Holder

Enphase

Details

Enphase Energy will continue to honor the terms of the product warranty for Enphase microinverters used and ensure product availability to service warranty claims as well as support expansion of systems at this time.

Contact Info

spwrquery@enphaseenergy.com (510) 945-6752

Equipment

Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius)

Warranty Holder

Fronius

Details

Fronius will honor the terms of the product warranty for Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius) and its power stages, which are used and ensure product availability to service warranty claims as per the terms outlined in the Fronius terms of warranty at this time.

Contact Info

pv-support-usa@fronius.com (877) 376-6487

Equipment

Qcells’ Panel

Warranty Holder

Qcells

Details

Qcells’ product and performance warranty is tied to the serial number and will continue to apply at this time.

Contact Info

www.qpartnerus.com na.support@qcells.com (888) 249-7750

Equipment

REC420AA Pure-R Solar Panels

Warranty Holder

REC Solar

Details

REC Solar Pte LTD will honor the terms of the product warranty for the REC420AA Pure-R solar panels used in solar systems to service accepted warranty claims at this time.

Contact Info

www.recgroup.com (877) 785-8055

Equipment

Waaree Solar Panels

Warranty Holder

Waaree Solar

Details

Waaree will honor the terms of the product warranty. You can create a claim by contacting Waaree. You'll need to provide information such as your name, address, installer details, invoice copy, module serial numbers, module type, purchase order, and installation agreement.

Contact Info

waaree@waaree.com 1-800-212-1321