Warranty Information & Resources
We understand many customers have questions about the SunPower Corporation bankruptcy and what it means for them, their solar panel systems, and the future.
SunPower Corporation filed for bankruptcy on August 5, 2024 and began the process of selling its assets. Complete Solar purchased some of those assets in a transaction that closed on September 30, 2024, including certain assets related to the Blue Raven Solar division, the New Homes division, and the Non-Installing Dealer division, and the “SunPower” brand and related trademarks and other intellectual property.
We are proud to announce that Complete Solar is now SunPower!
This integration unites the strengths and expertise of these organizations, creating a more innovative, comprehensive solar energy provider. Together, as we transition, we will be positioned to deliver better solutions, expanded expertise, and unparallelled value to our customers.
We are committed to providing the high-quality service and support you expect.
If you need service on your solar panel system, please click the Request Support button below and fill out the form. Our team of solar experts will be in contact with you as soon as possible.
Blue Raven Solar and Complete Solar Customers
If your system was installed and energized by Blue Raven Solar or Complete Solar, the warranties in your installation agreement are still valid. SunPower Solar Experts are ready to help troubleshoot and service your system. Please fill out the form to submit a claim and request service.
SunPower Customers with Systems Energized After September 30, 2024
SunPower Customers with Systems Energized Before September 30, 2024
Aurora PVI Models
Fimer will honor the terms of the product warranty for the Aurora PVI model units used and ensure product availability to service warranty claims at this time.
Enphase Microinverter Warranty
Enphase Energy will continue to honor the terms of the product warranty for Enphase microinverters used and ensure product availability to service warranty claims as well as support expansion of systems at this time.
For further questions, email spwrquery@enphaseenergy.com or call (510) 945-6752.
Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius)
Fronius will honor the terms of the product warranty for Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius) and its power stages, which are used and ensure product availability to service warranty claims as per the terms outlined in the Fronius terms of warranty at this time.
If you have further questions, you can send an email to pv-support-usa@fronius.com or call Fronius at (877) 376-6487.
Maxeon Solar Technologies
If you own a SunPower system that includes SunPower-branded panels that are manufactured by Maxeon Solar Technologies, Maxeon will meet its warranty obligations for these solar panels.
To learn more about how Maxeon will provide warranty support , by visiting https://maxeon.com/us/sunpower-warranty.
Qcells
Qcells’ product and performance warranty is tied to the serial number and will continue to apply at this time. Please visit https://www.qpartnerus.com/qpp/s/login/ to create a login for your account and start a new case should you need support.
If you have further questions, please call Qcells at (888) 249-7750.
REC420AA Pure-R Solar Panels
REC Solar Pte LTD will honor the terms of the product warranty for the REC420AA Pure-R solar panels used in solar systems to service accepted warranty claims at this time.
If you have further questions, you can email https://recgroup.com/en-us/contact or call REC Solar at +1 (877) 785-8055.
Waaree Solar Panels
Waaree will honor the terms of the product warranty. You can create a claim by contacting Waaree through their toll-free number (1-800-2121-321), or emailing (waaree@waaree.com), or by contacting an authorized sales representative. You'll need to provide information such as your name, address, installer details, invoice copy, module serial numbers, module type, purchase order, and installation agreement, according to Waaree's website.