Schneider Electrical Panel Recall
Schneider Electric, in conjunction with the U.S. Consumer Product Safety Commission and Health Canada, has issued a recall of its Square™ D QO™ Plug-on-Neutral Load Centers, also known as load centers, breaker boxes or electrical panels. This product is not a component of the SunPower solar system. Rather, it is an additional component some installers may have installed when updating the main electrical panel or sub-panel of homes to accommodate the SunPower solar system. Or, it may have already been in use in a home prior to installation of a SunPower solar system.
The product was sold through authorized distributors and home improvement stores, including Home Depot, Lowe’s and Menard’s, from February 2020 through January 2022. To learn more about the recall, find out if you might be affected, or request an inspection as well as free repair/replacement by Schneider, please refer to the product safety alert from Schneider and the notification from the Consumer Product Safety Commission. The notification from the Consumer Product Safety Commission states that anyone who continues to use the load centers while awaiting the free repair should have working smoke alarms in their homes, as the load center can overheat, posing thermal burn and fire hazards.
Official SunPower Apps
SunPower has recently become aware of unauthorized apps using the SunPower name in the Google Play Store and the Apple App store. Unauthorized apps can increase security and privacy risks and may expose to you to fraud or scams. Before downloading any app, be sure to double check the publisher of any app as well as review the permissions and data requested. Also, only download from official sites and look carefully at the app logo. Some applications generate copies to confuse users and perpetuate scams.
If you have been the victim of fraud or have had your privacy or security violated due to the use of unauthorized apps, please report it to your local authorities, the Federal Trade Commission, and the app store where it was published.
Following are official SunPower apps on the Apple App Store and Google Play and the links to download them.
mySunPower monitoring
Share SunPower
SunPower Pro Connect
SunPower Direct