Warranty information and resources

Warranty information and resources

Confidence Built In

When you install a rooftop solar system through SunPower Inc. you’re backed by industry-leading manufacturer warranties and SunPower’s commitment to quality installation and service.

Service Coverage

Two Years of Worry-Free Support

Enjoy hassle-free service for two years after installation. If something’s not working, we’ll inspect the issue and help coordinate eligible repairs at no cost to you.

Workmanship Warranty

We Stand Behind Our Work

SunPower guarantees the quality of your system’s installation—including waterproof roof penetrations and design-related issues—for ten years.

Production Guarantee

Reliable Performance You Can Count On

Your system is designed to meet your specific energy needs. If it underperforms, we’ll either add panels or compensate for the shortfall.*
Benchmarks include:
• Less than 50% of projected output for 3 consecutive months
• Less than 85% for 18 consecutive months
*Terms apply. See your contract for full details.

Industry-Leading Manufacturer’s Warranty

Top-Tier Products, Backed by Decades of Reliability

We use premium solar panels and microinverters that come with manufacturer warranties lasting up to 25 years.
If there’s a manufacturer-related issue within the first two years, SunPower will handle the claim directly. After two years, we’ll still assist you in the process, though you’ll be responsible for any manufacturer’s claim fees.
*Terms and conditions apply. Please review your personalized agreement for complete warranty details and exclusions.

SunPower Corporation Bankruptcy:
What You Need to Know

We understand many customers have questions about the former SunPower Corporation (“Legacy SunPower”) bankruptcy and what it means for them, their solar panel systems, and the future.


On August 5, 2024, Legacy SunPower Corporation, which included its Blue Raven division and related entities, filed for bankruptcy. SunPower Inc. (formerly Complete Solaria, Inc.) purchased certain assets of Legacy SunPower in a transaction that closed on September 30, 2024.


We are proud to announce that Complete Solaria, Inc. is now SunPower Inc.!


This integration unites the strengths and expertise of these organizations, creating a more innovative, comprehensive solar energy provider. Together, as we transition, we will be positioned to deliver better solutions, expanded expertise, and unparallelled value to our customers.


We are committed to providing the high-quality service and support you expect.


If you need service on your solar panel system, please click the Request Support button below and fill out the form. Our team of solar experts will be in contact with you as soon as possible.

SunPower Customer Support

Find the guidance for your installer and installation date below. Manufacturer contacts and external referrals are listed separately.

If your system was installed and energized by Blue Raven Solar or Complete Solar, the warranties in your installation agreement are still valid. SunPower Solar Experts are ready to help troubleshoot and service your system. Please fill out the form to submit a claim and request service.

If your system was installed and energized by Complete Solar or Blue Raven Solar or its affiliates, the warranties provided at the time of signing remain valid.

Our teams are available to assist with troubleshooting and servicing your solar panel system or battery installation. Please review the following manufacturers' warranties, partner details, and contact information listed below. To submit a claim or request service, click here to fill out the form.

Our purchase of select SunPower Corporation assets did not include taking any interest in customer PPAs, leases, or in any solar systems, batteries, or other equipment that was installed prior to the acquisition date – September 30, 2024.

If you need service or have questions regarding any solar systems, batteries, or other items that were installed on or before September 30, 2024:

For customers who purchased their products by paying in cash or through a loan, please contact your lender.

For customers with leases or PPAs, reach out to your financier or SunStrong Management at (833) 514-1858.

*Please reference your Home Improvement Contract or Installation Agreement for specific manufacturers of the components of your system.

SunPower Customer Support

Find the guidance for your installer and installation date below. Manufacturer contacts and external referrals are listed separately.

If your system was installed and energized by Blue Raven Solar or Complete Solar, the warranties in your installation agreement are still valid. SunPower Solar Experts are ready to help troubleshoot and service your system. Please fill out the form to submit a claim and request service.

If your system was installed and energized by Complete Solar or Blue Raven Solar or its affiliates, the warranties provided at the time of signing remain valid.

Our teams are available to assist with troubleshooting and servicing your solar panel system or battery installation. Please review the following manufacturers' warranties, partner details, and contact information listed below. To submit a claim or request service, click here to fill out the form.

Our purchase of select SunPower Corporation assets did not include taking any interest in customer PPAs, leases, or in any solar systems, batteries, or other equipment that was installed prior to the acquisition date – September 30, 2024.

If you need service or have questions regarding any solar systems, batteries, or other items that were installed on or before September 30, 2024:

For customers who purchased their products by paying in cash or through a loan, please contact your lender.

For customers with leases or PPAs, reach out to your financier or SunStrong Management at (833) 514-1858.

*Please reference your Home Improvement Contract or Installation Agreement for specific manufacturers of the components of your system.

SunPower Customer Support

Find the guidance for your installer and installation date below. Manufacturer contacts and external referrals are listed separately.

If your system was installed and energized by Blue Raven Solar or Complete Solar, the warranties in your installation agreement are still valid. SunPower Solar Experts are ready to help troubleshoot and service your system. Please fill out the form to submit a claim and request service.

If your system was installed and energized by Complete Solar or Blue Raven Solar or its affiliates, the warranties provided at the time of signing remain valid.

Our teams are available to assist with troubleshooting and servicing your solar panel system or battery installation. Please review the following manufacturers' warranties, partner details, and contact information listed below. To submit a claim or request service, click here to fill out the form.

Our purchase of select SunPower Corporation assets did not include taking any interest in customer PPAs, leases, or in any solar systems, batteries, or other equipment that was installed prior to the acquisition date – September 30, 2024.

If you need service or have questions regarding any solar systems, batteries, or other items that were installed on or before September 30, 2024:

For customers who purchased their products by paying in cash or through a loan, please contact your lender.

For customers with leases or PPAs, reach out to your financier or SunStrong Management at (833) 514-1858.

*Please reference your Home Improvement Contract or Installation Agreement for specific manufacturers of the components of your system.

Equipment Manufacturer Contact Directory

Equipment Manufacturer Contact Directory

Contact the manufacturer directly regarding warranty eligibility, coverage, claim requirements, available remedies, replacement options, and support services. All determinations are made by the manufacturer under its current warranty terms. Please reference your solar proposal or builder closing packet for details on what equipment is installed on your home. Contact SunPower customer service if you do not have access to these materials to confirm installed equipment.

Contact the manufacturer directly regarding warranty eligibility, coverage, claim requirements, available remedies, replacement options, and support services. All determinations are made by the manufacturer under its current warranty terms. Please reference your solar proposal or builder closing packet for details on what equipment is installed on your home. Contact SunPower customer service if you do not have access to these materials to confirm installed equipment.

Equipment

Brand

Contact Info

Solar panel manufacturers

Solar panel manufacturers

Equipment

Equipment

Qcells’ Panel

Brand

Qcells

Qcells

Equipment

Equipment

REC420AA Pure-R Solar Panels

Brand

REC Solar

REC Solar

Equipment

Equipment

Waaree Solar Panels

Brand

Waaree Solar

Waaree Solar

Inverter manufacturers

Inverter manufacturers

Equipment

Equipment

Aurora PVI Models

Brand

Fimer

Fimer

Equipment

Equipment

Enphase Microinverter Warranty

Brand

Enphase

Enphase

Equipment

Equipment

Fronius IG Plus A inverters and SunPower SPR inverters (manufactured by Fronius)

Brand

Fronius

Fronius

File a Warranty Claim or Request Service

Our team of experts is here to help.

Contact details

Address

Solar system

Which Manufacturer Products Are Causing Problems *

Claim details

Upload any photos that would be helpful for the support team

File 1 — click or drop. Max 10 MB
File 2 — click or drop. Max 10 MB

Optional — up to 10 files, 10 MB each.

Solar System Performance Monitoring Access

Many technical support issues and warranty claim processing requires SunPower to have access to your solar system monitoring software (Enphase, SolarEdge, etc).

Which solar system monitoring service do you use?

Instructions for finding your API Key and Site ID

6. Stay informed