Getting Started with the mySunPower Monitoring App for Equinox Solar and SunVault Storage
After installation, we'll receive permission to operate (PTO) from your utility company. Your installer will contact you as soon as your system is ready for activation. In the meantime, download the mySunPower® app and connect your account using the directions below.
Downloading the mySunPower monitoring app
Monitor your home solar and energy use from anywhere with the mySunPower monitoring app:
Tap "Create Account" to get started.
Follow the on-screen instructions to create your account.
Connect your system to your account (if your installer/dealer has not already invited you to mySunPower) by entering the SunPower monitoring device serial number on the back cover of this document.
Enjoy mySunPower monitoring from anywhere. Once set up, you can also monitor your system on a web browser at https://login.mysunpower.com/.
Setting your preferred operating mode for SunVault storage
SunVault storage is capable of operating in 3 modes, as listed below. You can change modes using the mySunPower app at any time.
The default setting is Self-Supply mode, which maximizes your use of solar by charging during daylight hours and using battery power after the sun goes down.
Reserve Mode stores 100% of your battery power in case there's a power outage.
Cost Savings mode limits your use of grid energy at peak times when it's most expensive.
If you select Cost Savings or Self-Supply mode, we recommend setting reserve energy at 20% or more so you're ready for an unexpected power outage.