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Why do I see negative consumption (below 0)? What does this mean?

Each solar system is unique and sometimes setup or installation issues may occur. If you see a negative consumption reported for your home, please email us at technical.support@sunpower.com so we can take a look at your system and correct any issues.

How can I check if there are any issues with my system?

What is the difference between mySunPower and the Customer Portal?

How can I update my name, email, or password in the mySunPower app?

How can I get more help?

How do I add a second person to monitor my site?

How can I check the current status of my system?

I see red LEDs on the Equinox device that sends my solar data. What do they mean?

Can I monitor my SunPower system from my smartphone or tablet?

How can I download my energy and power data?

Why is my WiFi network not included in the scan results?