Jump to navigation

Business & Government

See what your power plant produced today

Commercial Login

Homeowners

Track your energy and count your savings

Homeowners Login

SunPower is changing the way our world is powered
  • 800-SunPower
  • MySunPower
  • Pay My Bill
  • Homeowners
  • Builders
  • Dealers
  • Support
  • Blog

Get Solar

Scroll Left
  • Solar Support & Resources
  • Solar Lease Services
  • Contact Us
Scroll right
Ready to start saving? Set up a free consultation today.

By clicking "SCHEDULE MY CONSULTATION", I consent to SunPower sharing my information with its authorized dealers to provide me information on SunPower products. SunPower or its authorized dealers can call or text me (including SMS or MMS) (including via prerecorded messages and/or automated technology belonging to or hosted by third parties) at the telephone number provided above even if it is on a state or Federal Do Not Call List. My consent is not a condition of purchase. Please see our Privacy Statement and Terms of Use

Why do I see negative consumption (below 0)? What does this mean?

Each solar system is unique and sometimes setup or installation issues may occur. If you see a negative consumption reported for your home, please email us at technical.support@sunpower.com so we can take a look at your system and correct any issues.

Related Articles
What should I do if an alert says you've lost communication with my system?
Can I monitor my SunPower system from my smartphone or tablet?
How can I check the current status of my system?
What should I do if an alert says there is an issue with my system?
How can I download my energy and power data?
Why is my WiFi network not included in the scan results?
mySunPower supported browsers
How can I get more help?
How do I file for my tax credit?
I see red LEDs on the Equinox device that sends my solar data. What do they mean?
Contact Support
  • 24/7 help from our support staff
Top
1-800-SunPower1-800-786-7693
Follow Us
  • Facebook
  • Twitter
  • LinkedIn
  • YouTube
  • Instagram
  • Company
    • About
    • Contact
    • History
    • Leadership
    • Blog
    • Investors
    • Newsroom
    • Diversity
    • Careers
    • Sustainability
  • Solar Solutions
    • SunPower Products & Solutions
    • SunPower Equinox® System for Home
    • SunPower Solar Affiliate Programs
  • Dealers & Installers
    • Find a SunPower Solar Dealer by Zip
    • Find a Local SunPower Master Dealer
    • Become a SunPower Dealer
    • Become a SunPower Installer
    • Dealer Portal Login
    • SunPower Monitoring for Dealers
  • Terms of Use Agreement
  • Trademarks & Brand Compliance
  • Privacy Statements
  • My Communication Preferences
  • Human Rights
  • CTSCA
  • DMCA Notice
  • Cookie Policy
  • Site Map
  • © 2022 SunPower Corporation. All rights reserved.