What is involved in activating my new solar system?
Our mySunPower™ portal makes it easy. Simply open your mySunPower™ email and click the link to get started. If you need help at any time, we’re just a call or click away.
Go solar in 5 easy steps:
Find your mySunPower™ welcome email and click the link to get started. This arrives 2-3 days after we receive information from your builder.
Watch our short Welcome and How Solar Works videos to learn more about the SunPower® solar system going on your new home.
Review your custom Purchase and Lease proposals and select the best option for you.
Create your mySunPower™ account and sign your solar agreement online (soft credit check required when leasing).
Relax—we’ll be in touch for the next steps as your move-in date approaches. In the meantime, welcome to SunPower.
Can I change the size of my system?
Your system size has been designed and permitted specifically for the requirements of your home. After move-in you can contact SunPower if you wish to increase your system size.
Can I purchase the solar system outside of my mortgage?
No, the price of the system will be added to the purchase price of your home.
Does purchasing or leasing solar increase my property tax?
No, solar is property tax exempt in California. Complete the property tax exclusion form located on your County Assessor’s website and provide them with a copy of your options summary.
What is the purchase warranty?
SunPower provides a 25-year Complete Confidence Warranty on the product and performance (10-years on monitoring hardware). For more information go to www.sunpower.com/home-solar-system-warranty.
If I lease my system, what are my options at the end of the 20-year lease term?
You can either extend the term of the lease or request removal of the system at no cost.
What happens if I sell my home during the term of the lease?
You have two options if you sell your home during the lease term:
Exercise the contingent buy-out option for the remaining value of the system and include the system in the sale of your home; or
Assigned or transfer the lease as-is to the new homeowner (subject to Lessor’s approval)
