How do you reset SunVault after an overload?
SunVault provides a large amount of power in backup operation. However, if your power use exceeds the maximum power that SunVault can provide, the system may overload and thus require a reset.
You will receive an alert in your mySunPower app if SunVault overloads, and your power will likely go out. SunVault will automatically try to form a microgrid, but a service technician may be required.
Resetting SunVault through the mySunPower app requires that SunVault be connected to the internet through WiFi, Ethernet, or cellular communications. If communications appear to be down during the power outage, please first confirm that your router and modem have power, and then:
Check mySunPower. Check your mySunPower app. The app may recommend that you reset your SunVault system.
If the app does recommend a reset, turn off large loads. Before resetting SunVault, you should manually turn off large appliances (such as electric oven, induction cooktop, and clothes dryer) and any other devices that have a heating element.
