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How do I get tech support for my SunVault system?

Please check the mySunPower app for information on your system status. If at any time you need help, please contact SunPower Customer Care at 1.800.786.7693.

How do I read my energy bill?

Turning Off Your SunVault™ Storage System

How long will my system operate if there’s a power outage?

How does the SunVault battery charge?

Our lights briefly flickered going into backup operation. Is that normal?

Does SunVault make a sound when operating?

How to troubleshoot ICD in SunPower Monitoring System (SMS 1.x - Wireless Monitoring)

Frequently asked questions about solar storage

How is my system monitored?

How do I select the amount of energy to store in case of a utility power outage?