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Homeowners

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Do you own a home? *

What is your average monthly electricity bill? *

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What is the difference between mySunPower and the Customer Portal?

mySunPower is the new monitoring experience that will replace the SunPower Customer Portal (EnergyLink Home) in 2021. If you have access to mySunPower you should rely only on that application to monitor your system.

What should I do if an alert says you've lost communication with my system?

mySunPower supported browsers

How can I get more help?

How do I add a second person to monitor my site?

How can I update my account when I sell or refinance my home or due to a life change?

How can I check the current status of my system?

How can I check if there are any issues with my system?

Can I monitor my SunPower system from my smartphone or tablet?

Why do I see negative consumption (below 0)? What does this mean?

Why is my WiFi network not included in the scan results?