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Homeowners

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Ready to start saving? Set up a free consultation today.

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What is the difference between mySunPower and the Customer Portal?

mySunPower is the new monitoring experience that will replace the SunPower Customer Portal (EnergyLink Home) in 2021. If you have access to mySunPower you should rely only on that application to monitor your system.

How can I get more help?

How can I update my account when I sell or refinance my home or due to a life change?

I see red LEDs on the Equinox device that sends my solar data. What do they mean?

How do I add a second person to monitor my site?

mySunPower supported browsers

Why is my WiFi network not included in the scan results?

How can I check the current status of my system?

How can I update my name, email, or password in the mySunPower app?

Can I monitor my SunPower system from my smartphone or tablet?

Why do I see negative consumption (below 0)? What does this mean?