We don't anticipate that you'll ever need to turn off your SunPower® SunVault™ Storage System. If you believe your system is not operating properly, call SunPower Support at 1-833-410-2382. If you're unable to reach us and need to turn off the system, please follow these steps.
These instructions are included inside your Hub+™ as well.
Remove the breaker cover on the right side of the SunVault™ Battery and turn off all breakers by pushing in the down direction.
Open the Hub+™ door and turn off the breakers labeled ESS Inverter and ESS Grid Sense as shown below.
Open the Hub+™ door and insert a flathead screwdriver into the small Microgrid Interconnect Device hole in the panel. Turn counterclockwise about 1/2" to the left. If it does not turn, then it is already in the off position.