Solar + Storage + Peace of Mind
Your home is now equipped for backup battery power with SunPower® SunVault™ Storage. Once your system is activated, if the utility power goes out—your lights will stay on.
This guide walks you through all the key information you need to know about your new energy system. So sit back, relax, and see why you're in good hands with SunPower.
1 SunVault™ Battery
Advanced battery technology stores solar energy for maximum efficiency and allows more charge cycles than conventional storage systems.
Houses backed-up circuits and controls your solar + storage system for optimal performance and seamless transitions from utility power to battery power.
3 LED Panel
Provides up-to-date information about system status, energy use and in-app alerts.
Powered by lithium iron phosphate battery packs and an advanced battery inverter, SunVault™ Storage integrates with your SunPower Equinox® system to provide energy, monitoring and intelligence to optimally power your home—with or without grid power.
4 Battery Icon
Orange when your home is off the grid and running on battery power.
5 Grid Icon
White when your home is connected to the grid and running on utility power.
6 Connectivity Icon
White means your storage system is connected to your home WiFi network.
Orange means your system is temporarily connected to a cellular network; please reconnect to your home WiFi network.
Red means your system is not connected to the internet; please reconnect to your home WiFi network.
7 Notification Icon
White means there's an important message in your mySunPower™ app.
8 Alert Icon
Red means you need to check your app for messages or contact SunPower Support.
9 Charge Level
The vertical lights indicate battery level and system status. Lights sequencing downward indicate your system is using battery power, whereas lights sequencing upward indicate your system is charging. Fewer lights indicate a lower charge level.
If the lights are sequencing rapidly during an outage, consider turning off some appliances to decrease your energy use.
Care and Maintenance
Your SunVault™ Storage System requires very little regular maintenance. But here are a few simple ways to keep it in optimal condition:
Keep the ambient temperature around your system within the range of 15° F to 113° F. Extreme temperatures will limit system operation.
Avoid physical damage to all system components.
Keep liquids away from all components.
Keep the area around system components clear of debris and other items to allow ventilation.
Do not paint the enclosure of your Hub+™ or SunVault™ Battery.
Frequently Asked Questions
How do I reset my system?
Your system is designed to update automatically, so you shouldn't need to reset the system yourself. If a manual restart is ever required, turn off all appliances and reset your system using the mySunPower™ app.
Can my battery charge from the grid?
Your system is designed to charge solely from solar energy to maximize tax benefits. When you're in Self-Supply mode or Cost Savings mode (you can change these settings in the app), SunVault™ Storage will automatically charge at the best time based on your local energy rates, whenever excess solar is available.
How long does it take to charge my battery?
This depends on the size of your solar system and the amount of solar energy available, which varies by weather and time of day. Typically, larger solar systems charge faster. If you have a smaller solar system, and want to preserve power for an unexpected outage, you can select a higher reserve energy threshold in the mySunPower™ app to ensure more battery power is available.