What is the monitoring requirement for my leased system?

In order for your system to be eligible for the Production Guarantee and to be in compliance with the lease terms, SunPower must monitor the amount of energy your system is generating. Please activate your SunPower Monitoring System and maintain your Internet connection, so that SunPower can track your system’s production. If your system is disconnected from the SunPower Monitoring System or a working Internet connection for a period of more than one month during your lease, the production guarantee will be placed on hold. When the monitoring service and your internet connection are restored, a new 12-month guarantee period will begin.

What is the production guarantee rate per kWh calculation?

The production guarantee rate per kWh is based on how much you have paid into your lease, not on your utility rates. Depending on the type of lease you have, the production guarantee rate is calculated as follows:

Lease Type kWh Rate Calculation
Monthly Lease The sum of the 12 monthly payments in a year divided by the expected production in that year = the rate per kWh.
Prepaid Lease The total prepaid amount divided by the expected production over 20 years = the rate per kWh.
Partial Prepaid Lease The partial pre-payment amount divided by the expected production over 20 years + the 12 monthly payments in a year divided by the expected production in that year = the rate per kWh.
What is the annual estimate range?

The amount of energy a solar system is capable of producing varies by several factors: the size of the system, the roof pitch, the specific geographic location of your home, the direction the system faces and the weather. The amount will vary from year to year, just as the amount of sunlight falling on the system varies with the weather.

How does the production guarantee work?

Per the terms of your lease agreement, SunPower guarantees that your system will produce a range of kilowatthours (kWh) of electric energy in each guarantee year. The total kWh produced by the system in a given year is measured by the SunPower Monitoring System installed with your system. Early in year two, you will receive a personalized statement outlining your system’s energy generation for the previous year, including any credits applicable to your account. If the system produces below your estimated range, SunPower will reimburse you after such amount is equal to or greater than $5.00 for the calculated shortfall after accounting for any unused credits remaining from previous years. Your statement will include any energy credits being carried over to future 12-month guarantee periods. (See the Production Guarantee section of your lease agreement for details.)